Questions? ✨
This page offer answers to our most frequently asked questions. Feel free to contact us below if you have additional questions that are not covered here!
Frequently Asked Product Questions
How do I adjust my dog's harness?
You can find a video for each harness on the "Our Products" page
We offer a variety of harnesses for a variety of pets! All of our harnesses feature extra adjusters for a perfect fit and a front clip to help with leash pulling.
Do you have anything for my 5 lb dog?
Yes! I recently added size XX-Small to my Neoprene Harness line and, my training programs are great for all sizes of dogs :)
What is your return policy?
You can access all of my policies by clicking here.
Where can I find your size charts?
Size charts are shown within the photos of each product or, you can access all of my size charts by clicking here.
When will my order ship?
With the exception of Friday, we usually ship all orders within 24 hours.
What do you offer for large dogs?
My collars, leashes and heavy duty harnesses are designed for dogs up to 100 lbs.
Frequently Asked Training Questions
What kind of dog training do you offer?
All of my training programs are based on Positive Reinforcement and the Science of how animals learn. Positive Reinforcement is scientifically proven to be the most effective way to train and it's always in the best interest of the dog(s). I teach dogs to make choices and I train those choices fairly. My training style will empower you and your dog to learn together. I am not "balanced" (meaning using punishment when we can't figure out how to teach a skill). I know how to solve ALL problems using kind, choice-based solutions.
What's included in the Training Courses?
My training courses are packed full of bite sized training sections (progressive training steps), handouts and live videos of real dogs learning, just as yours will.
Do you offer Private Dog Training?
Yes! I offer private dog training all over the world. Send an email to discuss!
Does the training have a guarantee?
All of my training programs are backed by a 30-day money-back guarantee. If you are unsatisfied for any reason please reach out. All training courses also include email support, so please start there.
Have a Question Not Covered Above?
I'm happy to answer any questions you might have. Complete the form below or send me an email and I will get back to you ASAP!